Pulse AVLPrivacy Notice
Last updated November 15, 2026
Pulse AVL collects only what it needs to quote, deliver and get paid for AV design work. It never sells your information.
This notice covers pulseav.app, the client quote pages at docs.pulseav.app, and our emails and invoices.
Who we are
Pulse AVL is a sole proprietorship run by Nicholas Jenkins in Ohio, USA. Contact: [email protected].
What we collect
| Information | Where it comes from | Why we use it |
|---|---|---|
| Name, company, email, phone | You, when you request a quote or sign one | To prepare quotes, communicate and send invoices |
| Project and venue details, drawings, files | You and your team | To design your project |
| Billing address | You, at payment | Payment processing and fraud checks |
| Signature, signing time, IP address, and your location if you allow it | The quote page when you accept | A record that you accepted the quote |
| Payment details (card or bank account) | You, entered directly into Stripe | To take payment. We never see or store full card or bank numbers |
| Basic technical data (browser type, IP address, pages requested) | Your browser | Security, troubleshooting and keeping the site running |
Who we share it with
We share information only with the services that help us run the business:
- Stripe processes payments and sends invoices and receipts. Stripe handles your payment details under its own privacy policy. If you pay with Link or Apple Pay, those services' terms apply too.
- Amazon Web Services hosts our website and quote pages, and delivers our email.
- Professional advisers such as an accountant or attorney, when needed.
- Authorities, when the law requires it or to protect our rights.
We do not sell or rent personal information, and we do not share it for advertising.
Cookies
We use only cookies needed for the site and quote pages to work, such as keeping you signed in. Stripe sets its own cookies on its payment pages to prevent fraud. We do not use analytics, advertising or cross-site tracking cookies.
How long we keep it
We keep project and billing records for 7 years after a project ends, for tax and legal reasons. We delete or anonymize other information when we no longer need it. You can ask us to delete your information sooner, unless we must keep it by law.
Your choices and rights
You can ask to see, correct or delete the information we hold about you, or ask for a copy. Email [email protected] and we will reply within 30 days. Some US states give you further rights; we honor these requests wherever you live.
Security
Our sites use encrypted connections (HTTPS), access to client data is limited to Pulse AVL, and payments run through Stripe, which is certified to the payment card industry's security standard (PCI DSS). No system is perfectly secure; if a breach affects you, we will tell you as the law requires.
Children
Our services are for businesses and adults. We do not knowingly collect information from anyone under 13.
Changes
We will post any changes on this page and update the date at the top. For significant changes, we will email active clients.
Questions? Email [email protected]. See also our Terms of Service.